Here are some strategies to make sure PwDs are not excluded. Note that this article does not address the question “should you be using Design…
There are a gazillion articles on how to do a good job reviewing your design portfolio. None of them talk about accessibility. Portfolio reviews are…
Your employer/client can spend a lot of time and money on lawsuits and rework if you don’t follow this one simple rule. Smashing Magazine defines…
It is not possible to be a “contact center” which also provides high-quality accessibility services. It just doesn’t work that way. Every week I get…
The ADA turns 30 on July 25th. In some areas, people with disabilities have made significant advances. In others, not so much. Unless you are…
Just because it was designed that way, doesn’t mean it was a good idea. As someone who started off in software testing over 30 years…
Use your user journeys to map out all employee and customer touchpoints and make sure they are all accessible. Design accessible products “What the heck…
When is it OK? When is it disrespectful? My thoughts on a complicated topic Simulation is a common but misguided approach to invoking empathy for disability…
“It’s easy to pick on people who do a crappy job at accessibility. Why don’t you write an article on how to get people good…
Once you see more than one of the items below, you can be fairly sure that accessibility was not considered in design and development People…
