UX Archives - Page 2 of 4 - Sheri Byrne-Haber's Blog

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Accessibility is not an “add-on” service

It is not possible to be a “contact center” which also provides high-quality accessibility services. It just doesn’t work that way. Every week I get a handful of unsolicited LinkedIn messages from people/companies I’ve never heard of, almost always from…

ADA 30 Report Card

The ADA turns 30 on July 25th. In some areas, people with disabilities have made significant advances. In others, not so much. Unless you are someone with a disability or work in the disability/diversity/ inclusion/equality/belonging/accessibility space, you probably don’t think…

Cartoon man sitting at desk tapping a keyboard asking “Is this a bug or a feature”

“As Designed” is a useless bug closure status — especially for people with disabilities

Just because it was designed that way, doesn’t mean it was a good idea. As someone who started off in software testing over 30 years ago, and then transitioned into accessibility, I’ve seen some crazy bug closure statuses. Won’t Fix…

Woman’s hands holding pen writing on paper marked “User Goals”

Don’t just design accessible products, build accessible experiences

Use your user journeys to map out all employee and customer touchpoints and make sure they are all accessible. Design accessible products “What the heck is offensive about that, Sheri?” you are probably saying to yourself. Followed by “Duh, isn’t…

Woman in teal t-shirt sitting in front of large monitor wearing VR goggles

Simulating Disabilities

When is it OK? When is it disrespectful? My thoughts on a complicated topic Simulation is a common but misguided approach to invoking empathy for disability and accessibility-related issues. This is often done in group settings and is incredibly common in…

Arial view of the grand canyon — flat topped mountains with striated sandstone in oranges and browns with a river

7 things that turn good accessibility into great accessibility

“It’s easy to pick on people who do a crappy job at accessibility. Why don’t you write an article on how to get people good at accessibility to up their game?” I was asked in one PM. Challenge accepted. The…

vintage detective hat, magnifying glass, pipe and vintage clock put on n old map

10 things that indicate designers have no clue about accessibility

Once you see more than one of the items below, you can be fairly sure that accessibility was not considered in design and development People frequently reach out to me* asking if a particular site is accessible. This happened last…

sticky notes on a piece of paper titled “Experience Brief” surrounded by design tools — pens, phone, paper, coffee cup

Addressing accessibility requirements in design briefs

Don’t produce a design document that includes a design implementation recipe without including accessibility details. Adesign brief is a description of a project and corresponding drawings (comps and wireframes, for example) created by a person or team in consultation with…

Four blue square layers falling on each other

Overlays are not the solution to your accessibility problem

In the long run they will hurt, not help your approach to people with disabilities Accessibility overlays are tools that detect and dynamically repair HTML accessibility issues in non-mobile environments. And what accessibility manager in their right mind WOULDN’T want…

Black background with “2019” highlighted with a gold sparkler

2019 Accessibility Blog Wrap-up

Links to my most read stories, most impactful stories, and favorite stories In November 2018, I set a goal of writing 100 accessibility articles before the end of 2019. I met that goal, and then some. Here are some of…

Tag: UX (page 2)