Use your user journeys to map out all employee and customer touchpoints and make sure they are all accessible. Design accessible products “What the heck…
Dominguez v. Banana Republic — SDNY says lack of Braille gift cards in a retail setting NOT an ADA violation Last October, the law firms…
Because someone’s “opportunity” in one country is another person’s “I can’t believe we are still effing doing it this way” somewhere else What do these…
Because “COMPANY NAME doesn’t want input from people with disabilities” is a crappy headline that is SUPER avoidable Accessible surveys come from combining an accessible…
Centralized budgeting is a key activity for creating an accessibility environment that will mature more quickly It is the second half of April, and in…
All of us are facing one challenge right now, but many are facing several. How managers handle that will dictate their post-COVID work relationships Don’t…
A successful accessibility career isn’t only about accessibility. And in tech, you need to be continuously learning. Note: I am not endorsing any of the…
First impressions in sales cold-calls are everything. Don’t send a message that padlocks a door before it can be opened. I just passed 10,000 connections…
Inactions count as well. In the words of Geddy Lee — when you choose not to decide, you still have made a choice As I…
And that’s a miserable thing during the current COVID-19 crisis if you are one of them or close to someone who is One thing coming…
