Woman’s hands holding pen writing on paper marked “User Goals”

Don’t just design accessible products, build accessible experiences

Use your user journeys to map out all employee and customer touchpoints and make sure they are all accessible. Design accessible products “What the heck is offensive about that, Sheri?” you are probably saying to yourself. Followed by “Duh, isn’t…
Starbucks 2016 gift cards with the word “Starbucks” spelled out in Braille across the top. Folliage with red berries & logo

This Week in Accessibility: Initial Ruling in Braille Gift Card Cases

Dominguez v. Banana Republic — SDNY says lack of Braille gift cards in a retail setting NOT an ADA violation Last October, the law firms that brought you a significant number of website accessibility lawsuits moved into litigating over the lack…
Glass containing ice on a bar half full of a dark alcoholic substance

Disability and COVID — is the glass half empty or half full?

Because someone’s “opportunity” in one country is another person’s “I can’t believe we are still effing doing it this way” somewhere else What do these articles have in common? WSJ — Coronavirus Strains Safety Net for People With Disabilities The Guardian…