Two women (one clearly a person of color) conversing in a coffee shop

Seven Steps to Processing a “Teachable Moment”

Not so much when the “teachable moment” pertains to diversity or identity, be it gender, age, disability, ethnicity, LGBTQ+ status, or any other aspect. Let me tell you that under those circumstances, “teachable moments” are unequivocally awful experiences, even under the best of circumstances.
Two cartoon individuals reviewing individuals digital profiles

Received an accommodations request? Think twice before turning it down.

This is Part 2 of a two-part article. Read Part 1, The Manager’s Practical Guide to Handling an Employee Newly Diagnosed With a Disability here. What are accommodations? An “accommodations request” is as simple as an individual communicating the following type…