“Digital Experience” and “Digital Transformation” are rapidly trending titles on job boards. But what does that mean? And does the digital employee experience and digital transformation work for people with disabilities or leave them behind? James Robertson defined digital employee experience (#DEX) as…
Accessibility Participants, Managers, and Leaders
There are three groups of people in Accessibility: Participants, Managers, and Leaders. All are necessary but each wears a different hat. Which are you? Accessibility Participants Accessibility participants come in a number of flavors. They can be: Members of an…
I’m Broken and It’s Beautiful
A new anthem for disability rights I’m in Canada for the summer. The Maritimes, not one of the big population centres (the largest city in the entire province of New Brunswick is the size of Sunnyvale California, and I’m not…
This Week in Accessibility: Griffin v. Dept. of Labor Credit Union
Another rare defendant’s victory, but really not substantially different than Diaz v. Kroger Serial plaintiffs in digital accessibility lawsuits tend to choose a subsection of potential defendants, then sue as many of them as they can. These are frequently referred to as…
Disability and AI Bias
Researchers/legislation are focused on AI Bias with respect to gender and race. Few people are examining AI bias with respect to disability. In May, San Francisco passed an ordinance banning the city governmentfrom using facial recognition technology. The primary concern exhibited…
Are you guilty of “inspiration porn”?
Inspiration porn is everywhere. It is a form of unconscious bias that hurts people with disabilities Inspiration porn is portraying people with disabilities as: inspirational solely or in part on the basis of their disability, or One-dimensional saints who only…
Want an employee who is a natural problem solver? Hire someone with a Disability
Employers should be seeking out employees with disabilities, not avoiding them. Why are problem solving skills desirable in business? The ability to troubleshoot or solve problems is really a collection of a number of other skills including: Decision Making: To solve…
How to identify a Toxic Accessibility Culture, and what you can do about it
A broken organizational culture makes everything disability-related harder, from implementing accessibility projects to getting critical support to move the disability / accessibility needle forward Urban dictionary defines “Dumpster Fire” as: 1. A complete disaster. 2. Something very difficult that nobody wants…
Starting a Disability Employee Resource Group (ERG)
Last week, I wrote about how important disability-focused employee resource groups are to creating an environment where employees with disabilities feel comfortable disclosing them and in turn helping others. This week I’m going to describe some steps to take to…
The Importance of Disability Employee Resource Groups
Do you bring your “authentic self” to work? Most people with disabilities don’t, especially those with invisible disabilities. Disability ERGs can help with that. First-class relationships are possible only in an atmosphere of total trust. ― Wu Wei, I Ching Life: Becoming…