Design is not about expressing yourself. Design is not about following your dream. Design is not about becoming a creative. Design is about keeping people from doing terrible things to other people — Mike Monteiro Ethical design means thinking about your product in the context of its users…
This Week in Accessibility: Diaz v. Kroger
Have we run out of grocery stores to sue over digital accessibility violations yet? Let’s do a quick check of the top grocery stores in the US with respect to digital accessibility lawsuits. Winn-Dixie — Somehow this company managed to miss the…
Accessibility Debt — What is it? How to pay it off ???
Sometimes, accessibility isn’t important until suddenly it is. The accessibility paradigm shift from “yeah, eventually” to being included as part of “business as usual” usually derives from one of the following occurances: a lost sales opportunity over lack of accessibility…
Nothing Without Us and the Accessible Canada Act
Canada flexes its accessibility superpower muscles by passing the Accessible Canada Act and beginning the campaign “Nothing Without Us” As a Canadian, I couldn’t be prouder of Bill C-81, the Accessible Canada Act: An Act to Ensure a Barrier-free Canada and the “Nothing…
Captioning: It’s Time for a Revolt
What if every person who was deaf, Deaf, had hearing loss (plus those peoples’ friends and family) refused to do business with a company that didn’t caption its videos? I saw an article recently, which identified strategies that business people who don’t…
How the Gig Economy impacts People with Disabilities
Participating in the gig economy is a mixed bag and not even always available to people with disabilities For those of you who have been living under a rock for the last five years, a gig economy engagement is defined…
Personas with Disabilities
Some people love personas. Some people hate them. But if if you have personas, and they are 100 % able-bodied, you are doing everyone a disservice Most articles on personas fall into one of three categories: Some articles think personas…
This Week in Accessibility: People with Disabilities as Whistleblowers
Can people with disabilities sue as whistleblowers when government contractors fail to deliver accessible goods and services? The short answer appears to be yes. The phases of accessibility lawsuits as I see them: Phase 1: PwDs suing website owners (2006-current)…
Stop saying there are no federal accessibility standards
Not only is that wrong, that type of ignorance makes the person stating it look amazingly uninformed and biased against people with disabilities. I just read yet another article, this time quoting a New York state government official claiming “there…
This Week in Accessibility: Hertz v. Accenture
How a non-accessibility case could influence future accessibility litigation At its core (if you believe plaintiff Hertz) this lawsuit filed in New York federal court (SDNY) is about regular run-of-the-mill crappy software development, bad project management, broken promises, and a complete failure…