Creating a metrics oriented hierarchy for tracking accessibility progress If you don’t know what an OKR is or why it is important to have them, please read this article first. If you are only going to skim it or don’t have time,…
Businesses — Why using Wix and GoDaddy Increases your Lawsuit Risk
Wait, I can get sued for using Wix and GoDaddy?? What the Actual Heck?!?! Why yes. Yes, you can. In a heart beat. Here is a little background on how this story came into being. I’ve recently spent an absolutely mind…
“Hello, Sir”
How one thoughtless word can destroy a potential vendor relationship or cost you a job or hundreds of thousands of dollars. I have been in tech a really, really, really long time. I’ve reached the tipping point where frequently I’ve…
Accessible Social Media
Including, not excluding, people with disabilities from social media platforms is not hard. But it does require attention to detail Social media is a very popular tool among people with disabilities to stay connected despite the fact that most social…
Accessibility Checklists — Just say No
I am a Accessibility Manager with 15 years of experience. No more general A11Y Checklists, PLEASE !!! There are so many articles touting themselves as general “accessibility checklists” that I’ve literally lost track. Even respected organizations like W3Cand WebAIM have published them. WCAG 2.1…
This Week in Accessibility: What we can learn from the “WebAIM Million”
Summary of an accessibility analysis of the top 1,000,000 home pages This week being the syzygy of accessibility conferences, WebAIM took the opportunity to publish its accessibility analysis of the top one million web pages consisting of home pages from 730 unique top-level domains, .com (521,316), .org…
User Research with People with Disabilities
I was really excited this week to be presenting at the #PacRim2019 conference on UX research involving people with disabilities, one of my favorite things to talk about. I will be giving the same talk with with my co-presenter David…
The “perilous pitfalls” of Accessibility Maturity
Several people pointed me to an article titled “How to Avoid the 24 Perilous Pitfalls of UX Maturity” from Human Factors International. There are a lot of parallels between this article and accessibility maturity with a few deviations. This article is…
How to Stop People from Filing Repeat ADA Lawsuits
I have a confession to make. I am a “serial filer” Last year, the US Department of Education’s Office for Civil Rights (OCR) announced a change to its case-processing manual which encouraged investigators to dismiss complaints without investigation if multiple complaints had come from the…
Embedding Accessibility SMEs in Remote Teams
Reading yet another brilliant article by Jared Spool on mature design programs combined with an accessibility resource conversation I had at R&D orientation with my new employer earlier this week reminded me that I have seen no online discussions about embedded accessibility…