Business Archives - Page 7 of 10 - Sheri Byrne-Haber's Blog

Black and white neon sign that says “No stupid people beyond this point”

Disability Microaggressions — AKA “Ableist things people say”

Yes, all of these have actually happened to me personally What is a microaggression? A microaggression is an indirect, subtle, possibly unintentional discrimination against members of a marginalized group. Usually these take the form of statements, actions, incidents, or exclusions. Being excluded from…

Cartoon people on the letters of a word support.

Serving Customers with Disabilities

Whether it’s in-person, by phone, chat or e-mail, anyone in a customer-facing role should receive training specifically on how to serve customers with disabilities without being offensive. Almost every business has opportunities to interact with people with disabilities. Some succeed,…

Accessibility Abbreviations and Acronyms

So. Many. TLAs (Three Lettered Acronyms). This guide may help demystify some of it. ACA: Affordable Care Act or Accessible Canada Act depending on context. “The ACA must comply with the ADA not the ACA” is actually a legit sentence.…

Magnet “attracting” various cartoon characters of different genders and ethnicities

Policies that support employment of people with disabilities

Attracting candidates with disabilities is just one part of the complete “increasing representation of employees with disabilities” conundrum. Policies supporting PwDs is the next part Part 2 of a three-part article. Read Part 1 on policies impacting employees with disabilities and Part 3 (retaining…

Attracting candidates with disabilities

Finding qualified candidates with disabilities and giving them an opportunity to thrive and be successful is easier said than done. Part 1 of a three-part article. Read Part 2 (on employment policies related to people with disabilities and Part 3 (on retaining employees with…

How Open Floor plans Discriminate against People with Disabilities

A recent article in the NY Times about “secret spaces” made me think about floor space layouts in business settings. I am NOT suggesting you copy any of the implementation details or style from the NY Times article. I merely cite it…

Cartoon man in overalls with four arms in a super hero pose completely laden down with construction tools (screwdrivers, pliers, level, tape measure, trowel, paint brush, paint roller, drill)

Accessibility Participants, Managers, and Leaders

There are three groups of people in Accessibility: Participants, Managers, and Leaders. All are necessary but each wears a different hat. Which are you? Accessibility Participants Accessibility participants come in a number of flavors. They can be: Members of an…

Dark convoluted maze with cartoon person standing outside of the entrance

Want an employee who is a natural problem solver? Hire someone with a Disability

Employers should be seeking out employees with disabilities, not avoiding them. Why are problem solving skills desirable in business? The ability to troubleshoot or solve problems is really a collection of a number of other skills including: Decision Making: To solve…

A real dumpster fire (from which the term “dumpster fire” was coined)

How to identify a Toxic Accessibility Culture, and what you can do about it

A broken organizational culture makes everything disability-related harder, from implementing accessibility projects to getting critical support to move the disability / accessibility needle forward Urban dictionary defines “Dumpster Fire” as: 1. A complete disaster. 2. Something very difficult that nobody wants…

Red “U” shaped magnet with a white wheelchair symbol on it attracting metallic cartoon figurines

Starting a Disability Employee Resource Group (ERG)

Last week, I wrote about how important disability-focused employee resource groups are to creating an environment where employees with disabilities feel comfortable disclosing them and in turn helping others. This week I’m going to describe some steps to take to…

Category: Business (page 7)