Using a “growth mindset” to understand the point of view of someone with a disability may help you identify issues before there are complaints. There are two types of mindsets according to Dr. Carol Dweck. The first is a fixed…
Interview Questions Accessibility Professionals should ask
How can you tell if your potential future employer is committed to improving things for people with disabilities or if they are just #Diversish. A couple of months back, I wrote an article listing questions and behaviors that I thought were important…
Make People with Disabilities Part of your Accessibility Testing Program
Do you have an optimal accessibility testing program abilities mix? Let’s say you need surgery. You go to a surgeon in your insurance network. “Sure I can do this surgery,” the surgeon says. “How many times have you done this…
This Week in Accessibility: Mendez v. Apple
A rare defendant victory. Will this change the strategy for either plaintiffs or defendants in accessibility lawsuits and can other’s duplicate this outcome? The Complaint Mendez complained generally that when she visited Apple’s website, she encountered multiple, but unspecific access…
This Week in Accessibility: The latest in the multi-year Harvard/MIT closed captioning saga
In case you forgot what was going on (it’s been a while) here is the procedural history so far: 2015 — NAD files lawsuit for Harvard’s failure to provide close captioning 2016 — Court denied Harvard’s motion to stay / dismiss based on jurisdiction 2016 — NAD…
Ten Behaviors that Require no Talent
Being on Time / Being Prepared Timing and preparation are a huge components in being successful at accessibility. If you start your accessibility work at the design stage, you are only slightly late. All of your project independent accessibility preparation such…
Running Accessible Meetings and Events
A primer to make the lives of participants with disabilities better. As someone in technology with a long-standing mobility problem, I have been to a LOT of meetings. Looking just from the perspective of access, most of them have been…
Digital Accessibility Objectives and Key Results (OKRs)
Creating a metrics oriented hierarchy for tracking accessibility progress If you don’t know what an OKR is or why it is important to have them, please read this article first. If you are only going to skim it or don’t have time,…
Businesses — Why using Wix and GoDaddy Increases your Lawsuit Risk
Wait, I can get sued for using Wix and GoDaddy?? What the Actual Heck?!?! Why yes. Yes, you can. In a heart beat. Here is a little background on how this story came into being. I’ve recently spent an absolutely mind…
Accessible Social Media
Including, not excluding, people with disabilities from social media platforms is not hard. But it does require attention to detail Social media is a very popular tool among people with disabilities to stay connected despite the fact that most social…