Business Archives - Page 4 of 5 - Sheri Byrne-Haber's Blog

Bank of elevator buttons G, M, 2–6 with braille, 6th floor is lit up

Constructing an accessibility elevator pitch

Everyone in accessibility needs an accessibility elevator pitch Accessibility elevator pitches are essential for two reasons: Introducing yourself and explaining what you do. Immediate, pre-programmed come-backs to people who express disinterest in accessibility. What is an accessibility elevator pitch? An…

Starting an Accessibility Consultancy

You may want to do this because it makes business sense for you, Or you may NEED to do this because of AB5 Nothing I write should EVER be construed as legal advice. But here are the steps I am…

Answering the question “Are you accessible?”

Hint: Surprise ! The correct answer to “are you accessible” is never, ever supposed to be simply “yes” I despise the Museum of Ice Cream. Don’t get me wrong, I *love* ice cream. Anything with chocolate in it, for the win.…

FOMO-Fear Of Missing Out w/ social media icons, hashtags, response buggles and a woman on a cell phone wading her way thru it

How business FOMO is the enemy of good accessibility

Fear Of Missing Out is very present in the business world, not just personal social media. And it is very bad for PwDs and accessibility FOMO is defined as: Pervasive apprehension that an exciting or interesting event may currently be…

Map of California state with its flag as a background.

Federal accessibility laws don’t matter — California’s accessibility laws do

Ignoring California standards like the CCPA and Unruh Act will cause significant risk even for organizations based outside of the state. Federal laws are a minimum standard that must be followed by every entity they apply to in every US…

Black and white neon sign that says “No stupid people beyond this point”

Disability Microaggressions — AKA “Ableist things people say”

Yes, all of these have actually happened to me personally What is a microaggression? A microaggression is an indirect, subtle, possibly unintentional discrimination against members of a marginalized group. Usually these take the form of statements, actions, incidents, or exclusions. Being excluded from…

Cartoon people on the letters of a word support.

Serving Customers with Disabilities

Whether it’s in-person, by phone, chat or e-mail, anyone in a customer-facing role should receive training specifically on how to serve customers with disabilities without being offensive. Almost every business has opportunities to interact with people with disabilities. Some succeed,…

Magnet “attracting” various cartoon characters of different genders and ethnicities

Policies that support employment of people with disabilities

Attracting candidates with disabilities is just one part of the complete “increasing representation of employees with disabilities” conundrum. Policies supporting PwDs is the next part Part 2 of a three-part article. Read Part 1 on policies impacting employees with disabilities and Part 3 (retaining…

Attracting candidates with disabilities

Finding qualified candidates with disabilities and giving them an opportunity to thrive and be successful is easier said than done. Part 1 of a three-part article. Read Part 2 (on employment policies related to people with disabilities and Part 3 (on retaining employees with…

Cartoon man in overalls with four arms in a super hero pose completely laden down with construction tools (screwdrivers, pliers, level, tape measure, trowel, paint brush, paint roller, drill)

Accessibility Participants, Managers, and Leaders

There are three groups of people in Accessibility: Participants, Managers, and Leaders. All are necessary but each wears a different hat. Which are you? Accessibility Participants Accessibility participants come in a number of flavors. They can be: Members of an…

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