Architectural blueprint with several cartoon characters, construction equipment, and a partially built house

Behaviors to Achieve Accessibility Program Excellence

In a previous article, I highlighted activities that I think help people become good (or better) accessibility managers through improving their objective accessibility knowledge. While the activities identified in that article will provide individuals with a baseline of objective accessibility knowledge,…
Wooden sign post showing three directions: This Way, That Way, and the Other Way

Where is the best organizational location for Accessibility?

Accessibility is the little red hen of the business world. Almost everyone wants the accessible experience, however, not everyone wants the responsibility of making that happen. Complicating matters is that not all potential locations for an accessibility team are the…

Create your accessibility “Aha!” moment — By teaching VoiceOver to EVERYONE

Accessibility managers in large organizations spend a lot of time trying to convince people in decision making positions to adopt accessible practices — be it in development, QA, procurement, or whatever segment of the organization they are trying to influence. This usually…