Some people love personas. Some people hate them. But if if you have personas, and they are 100 % able-bodied, you are doing everyone a disservice Most articles on personas fall into one of three categories: Some articles think personas…
Stop doing “Walk Throughs” and Start doing “Roll Throughs”
Using a “growth mindset” to understand the point of view of someone with a disability may help you identify issues before there are complaints. There are two types of mindsets according to Dr. Carol Dweck. The first is a fixed…
Interview Questions Accessibility Professionals should ask
How can you tell if your potential future employer is committed to improving things for people with disabilities or if they are just #Diversish. A couple of months back, I wrote an article listing questions and behaviors that I thought were important…
Do your stock photo libraries have realistic scenes including people with disabilities?
Or are they #Diversish? Hint: It’s not just about the subject in the photo, it’s also about how the photos are staged If at least 10 % of your photos with people in them don’t have disabilities represented, you are clearly…
Make People with Disabilities Part of your Accessibility Testing Program
Do you have an optimal accessibility testing program abilities mix? Let’s say you need surgery. You go to a surgeon in your insurance network. “Sure I can do this surgery,” the surgeon says. “How many times have you done this…
Is there a bias against disability in your Unconscious Bias training?
Disabilities are largely ignored in most unconscious bias training. Here’s why that is important and how to fix it. What is Unconscious Bias? Unless you have been hiding under a rock, if you live in the US you have probably…
You think there are no people with disabilities in IT? Think again.
Stack Overflow Survey of 90,000 participants shows a significant number of global developers self-identifying with disabilities When you think you are the the only person in a particular situation, it is always hard. The lack of representation is difficult in…
Running Accessible Meetings and Events
A primer to make the lives of participants with disabilities better. As someone in technology with a long-standing mobility problem, I have been to a LOT of meetings. Looking just from the perspective of access, most of them have been…
Accessible Social Media
Including, not excluding, people with disabilities from social media platforms is not hard. But it does require attention to detail Social media is a very popular tool among people with disabilities to stay connected despite the fact that most social…
User Research with People with Disabilities
I was really excited this week to be presenting at the #PacRim2019 conference on UX research involving people with disabilities, one of my favorite things to talk about. I will be giving the same talk with with my co-presenter David…