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CPACC Certified Accessibility professional with degrees in CS, law, business. Wheelchair user w/ a deaf daughter. AccessibilityMarketplace.com

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Tag: Ts

How to avoid Twitter’s latest accessibility mistakes

Posted on: August 20, 2021 September 5, 2021 Written by: Sheri Byrne-Haber
Good accessibility programs include things that go above and beyond just compliance with the WCAG guidelines In June of 2020, I wrote about Twitter’s attempt to rely entirely on volunteers for accessibility testing, culmunating in a public outcry over the release of…
Continue reading “How to avoid Twitter’s latest accessibility mistakes”…
Simplified flywheel for amazon. More customers leads to more suppliers leads to greater scale leads to greater efficiency leads to lower prices and back to more customers

What does an “accessibility flywheel” look like?

Posted on: April 27, 2021 May 23, 2021 Written by: Sheri Byrne-Haber
Flywheels distill complicated sets of business processes down to the most critical inflection points, enhancing stakeholder focus. A business flywheel is an alternative to the more traditional “funnel” that graphically portrayed processes must follow to get and keep customers. The…
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green clock with time to rise the bar background

Your first attempt at making anything accessible will be awful

Posted on: October 22, 2020 February 9, 2021 Written by: Sheri Byrne-Haber Comments: 0
Don’t use this as an excuse. Even awful is better than 98 % of what other people are doing. My primary goal in life is to convince people to make things accessible, which is defined as making products and services…
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Forest of green trees with one orange-reddish tree in the center

Accessibility is not an “add-on” service

Posted on: July 7, 2020 June 26, 2021 Written by: Sheri Byrne-Haber Comments: 0
It is not possible to be a “contact center” which also provides high-quality accessibility services. It just doesn’t work that way. Every week I get a handful of unsolicited LinkedIn messages from people/companies I’ve never heard of, almost always from…
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Recent Posts

Groups that don’t care about people with disabilities

I can no longer support “disability as an afterthought” Authors note: Because of Medium’s refusal to address its accessibility issues for both authors and readers, I’ve moved my last three years of blogs to Substack. Please sign up there for notices of all…
Continue reading “Groups that don’t care about people with disabilities”…

Making word clouds and polling fully accessible to all meeting attendees

If you want to be perceived as inclusive, you have to BE inclusive. Otherwise, your words and actions are merely performative. Let’s face it; Zoom meetings can be tedious. An entire business sector has popped up, focusing on making presentations…
Continue reading “Making word clouds and polling fully accessible to all meeting attendees”…

People with disabilities and sports

We want to be spectators. Many of us want to be or are, participants. So why is it that we face so many freaking barriers? As a die-hard San Francisco Giants fan for more than four decades and compound archery 2024 Paralympic…
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Applying Ted Lasso management lessons to accessibility

I am one of a jillion people anxiously awaiting season 3 of Ted Lasso. One of the reasons for its popularity is the life lessons it teaches on management and relationships through the lens of dramatic comedy (aka “dramady”). Here…
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When does a disability accommodation become a personal benefit?

A question that is currently winding its way through American courts Authors note: Because of Medium’s refusal to address its accessibility issues for both authors and readers, I’ve moved my last three years of blogs to Substack. Please sign up there for notices…
Continue reading “When does a disability accommodation become a personal benefit?”…

Do internet-only businesses come under the Americans with Disabilities Act?

In theory, absolutely. But it’s taking federal courts a while to get there. Meanwhile, Web3 is coming, and blockchain is already here. Authors note: Because of Medium’s refusal to address its accessibility issues for both authors and readers, I’ve moved my last…
Continue reading “Do internet-only businesses come under the Americans with Disabilities Act?”…

Regaining your accessibility spark

All jobs have up and down cycles. Try these steps to get back on the upswing when you are on a down cycle in your accessibility journey. Authors note: Because of Medium’s refusal to address its accessibility issues for both authors…
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Why accessibility bugs are a good thing and how to handle them

Hint: “fix the bug” is probably the least important item on the list It is incredibly common when I do accessibility podcasts, I am asked, “what does accessibility success look like to you?” I, perhaps oddly, count beginning to get…
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Making PowerPoint decks more accessible

An essential component to maximizing remote participation by people with disabilities Part two of a two-part article. Part one focuses on how to optimize the video conference experience for the event. One of the lasting impacts of the pandemic is that business…
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Using plain language is essential for content accessibility

Using plain language is essential for content accessibility When writing for your audience, it’s essential to keep things simple at the lowest common denominator for your audience. If your audience is all Ph.D. candidates, language can be complex and require…
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