Dominguez v. Banana Republic — SDNY says lack of Braille gift cards in a retail setting NOT an ADA violation Last October, the law firms…
Hint: Surprise ! The correct answer to “are you accessible” is never, ever supposed to be simply “yes” I despise the Museum of Ice Cream. Don’t…
The firms that brought you website accessibility lawsuits have now moved into litigating over the lack of Braille on gift cards Starbucks has Braille gift…
Whether it’s in-person, by phone, chat or e-mail, anyone in a customer-facing role should receive training specifically on how to serve customers with disabilities without…
Using a “growth mindset” to understand the point of view of someone with a disability may help you identify issues before there are complaints. There…
