I was really excited this week to be presenting at the #PacRim2019 conference on UX research involving people with disabilities, one of my favorite things to talk about. I will be giving the same talk with with my co-presenter David…
The “perilous pitfalls” of Accessibility Maturity
Several people pointed me to an article titled “How to Avoid the 24 Perilous Pitfalls of UX Maturity” from Human Factors International. There are a lot of parallels between this article and accessibility maturity with a few deviations. This article is…
Accessible New Years’ Resolutions — Touch Target Size
As previously promised, I am going to to a deep dive every month on implementing features associated with the new WCAG 2.1 AA guidelines. Last month’s discussion was on the deadline for implementing the new guidelines. This month’s deep dive is…
The accessibility issue more people with disabilities should think about
Accessible Cryptocurrency and Blockchain The problem people with disabilities have with currency is as old as currency itself. People with disabilities live in a world where: Coins are heavy, easy to drop, and hard to pick up. In the US…
How to Stop People from Filing Repeat ADA Lawsuits
I have a confession to make. I am a “serial filer” Last year, the US Department of Education’s Office for Civil Rights (OCR) announced a change to its case-processing manual which encouraged investigators to dismiss complaints without investigation if multiple complaints had come from the…
The Five “Cs” of Accessibility
There are many subjects that use a mnemonic of “5Cs” to identify the things that are at the core of their definition. · Credit has Character, Capacity, Capital, Conditions and Collateral. · Marketing has Company, Customers, Competitors, Collaborators, and Climate.…
Accessibility New Year’s Resolutions — The Deadline for Implementing WCAG 2.1
Procrastination is firmly embedded in human nature. And the lack of a deadline makes it easier to procrastinate. Step 1: You tell someone they have to do something they may not really want to do Step 2: They *always* ask…
This week in accessibility: Robles v. Domino’s
The 9th Circuit Court of Appeals came out with a ruling in Robles v. Domino’son January 15th, 2019. This case was yet another standard accessibility class action lawsuit, with a twist. What happened? The Central District of California sided with Domino’s…
Designing Toast Messages for Accessibility
A toast is a non-modal dialog that appears and disappears in the span of a few seconds. It may also optionally have a small close “X”. Typically, toast messages display one or two-line non-critical messages that do not require user…
Behaviors to Achieve Accessibility Program Excellence
In a previous article, I highlighted activities that I think help people become good (or better) accessibility managers through improving their objective accessibility knowledge. While the activities identified in that article will provide individuals with a baseline of objective accessibility knowledge,…