There are lots of resources, some obvious, some not so obvious It happens all the time, even to people as experienced in the field of accessibility as I am. You are brainstorming about how to solve an accessibility issue, and…
My top 10 favorite disability/ accessibility articles of the year
Picking your favorite articles when you’ve written 145 of them in the past 12 months is like picking your favorite kids. After I was named the UX Collective Medium author of 2020, I was asked on LinkedIn to post a list…
How to prevent your conference calls from getting hacked
A few simple, proactive steps will help reduce the chance of this terrible event from occurring on your watch. I recently attended a large public event hacked by someone making racist, sexist, homophobic remarks. It was the kind of event…
Accessibility Charlatans
You might be dealing with an accessibility charlatan if they have a pattern of doing any of these things. Many IT and diversity/inclusion professionals are now advertising themselves as digital accessibility subject matter experts without any relevant credentials or experience. Any time…
Got sued over website accessibility?
Don’t count on being able to recoup those costs from someone else. This article is not legal advice. This is a general opinion article and should not be relied upon for any legal situation. Always consult an attorney who specializes…
This Week in Accessibility: First lawsuit filed over lack of captions in VR
This most recent accessibility litigation evolution has been predicted for the past couple of years by ADA legal experts. Dylan Panarra v. HTC Corp — Case 6:20-cv-06991, Filed 11/18/20 in the United States District Court, Western District of New York.…
Accessibility certifications: separating what IS good from what just sounds good
Certification is: a standardized method with a formal process that individuals use to demonstrate that they are qualified at a specific level in particular knowledge or skills. Hiring managers use certifications to identify candidates that possess the skills the organization…
What people with disabilities hope to see in a Biden Presidency
After four years of ridicule and inattention to PwDs being completely normalized, the future is looking slightly brighter. My first presidential countdown clock started January 20, 2017, the day President Trump took office. My expectations of disability rights stagnating during his…
#DCX: Disabled Customer Experience
Anyone with a disability has endless stories about being treated differently SOLELY on their PwD status. #DCX tracks those stories. Having had a life-long mobility disability, I think I’ve heard it all, and then it never ceases to fail that…
Received an accommodations request? Think twice before turning it down.
This is Part 2 of a two-part article. Read Part 1, The Manager’s Practical Guide to Handling an Employee Newly Diagnosed With a Disability here. What are accommodations? An “accommodations request” is as simple as an individual communicating the following type…