The week after the Rite Aid settlement with the Department of Justice, Uber and CVS are on the disability discrimination hotseat Note: Personal opinion only, not the opinion of my employer. Rite Aid settled a case last week with the…
Department of Justice to companies with inaccessible websites: We’re back!
Deconstructing the Rite Aid settlement agreement On November 1, 2021, the Department of Justice published a settlement agreement it entered into with the nationwide pharmacy chain Rite Aid specifically concerning the inability of people with disabilities to use both Rite Aid’s COVID…
Sanctions levied against plaintiffs for filing frivolous disability rights lawsuits
The 11th Circuit Court of Appeals in Johnson, Dinn v. Caraf Oil upheld a district court ruling that fined both the attorney and the plaintiff in a disability lawsuit. Dinin is an attorney, Johnson is the d/Deaf plaintiff. Together, they…
What people should know BEFORE writing articles or creating products about accessibility
So many people are writing or developing products around this hot tech topic right now. Many of them are getting it very wrong. I read a lot of articles about accessibility. Some of them (and not just the ones I…
Who tests the ADA testers?
ADA and digital accessibility litigation are full of claims filed by “testers.” How far should that be allowed to go? Testers are individuals who have no intention of ever buying the product or visiting the location the website revolves around.…
What executive administrators need to know about making events more accessible to people with disabilities
When I was growing up, my father always said, “if you want to know who runs the show, ask an executive assistant.” He is rarely wrong. An executive assistant (EA) is an administrative professional who supports an organization’s executives. They…
VMware’s Internal Accessibility Policy
It’s not enough to make products and marketing websites accessible. Organizations need to ensure that employee-facing tools accessible as well. How many pieces of software do you use at your job? Seems like a simple enough question. When the VMware…
Domino’s accessibility lawsuit update
Several significant rulings were made on 6/25/21 on competing Motions for Summary Judgment 20 months after the Supreme Court kicked the Robles case back down to the district court. Case history Robles, the plaintiff, couldn’t order a pizza from Domino’s…
Presentation hints to help participants who don’t have perfect vision
Following a few minor best practices drastically improves the experience not only for people with vision loss but also those who are neurodiverse. I’ve worn eyeglasses since I was 12. A 9-inch growth spurt in twelve months left me with…
Why I wrote “Giving a Damn About Accessibility” and why you should read it
I wrote the accessibility book I needed 17 years ago when I made my career shift to focus on disability and accessibility. In 2004, I was struggling with a miserable career. I finished law school in 1997. I spent a…