ADA and digital accessibility litigation are full of claims filed by “testers.” How far should that be allowed to go? Testers are individuals who have no intention of ever buying the product or visiting the location the website revolves around.…
Why I’m still wearing a mask
Mask regulations have been lifted for fully vaccinated Americans, but wearing masks for some of us will never be optional. 2017 was a pretty bad year for influenza. I had a job that required me to travel to the corporate…
What executive administrators need to know about making events more accessible to people with disabilities
When I was growing up, my father always said, “if you want to know who runs the show, ask an executive assistant.” He is rarely wrong. An executive assistant (EA) is an administrative professional who supports an organization’s executives. They…
VMware’s Internal Accessibility Policy
It’s not enough to make products and marketing websites accessible. Organizations need to ensure that employee-facing tools accessible as well. How many pieces of software do you use at your job? Seems like a simple enough question. When the VMware…
Domino’s accessibility lawsuit update
Several significant rulings were made on 6/25/21 on competing Motions for Summary Judgment 20 months after the Supreme Court kicked the Robles case back down to the district court. Case history Robles, the plaintiff, couldn’t order a pizza from Domino’s…
What MacKenzie Scott is missing in her donations
The glaring hole in her donation plan and why it sends a terrible message to others Love Amazon or hate them, no one disputes that MacKenzie Scott is very well off, owning 4 % of Amazon stock. Ms. Scott has taken the…
Making chatbots accessible
Chatbots are everywhere online customer service is necessary. However, few are accessible to people with disabilities. Anything a company can shift from an employee to a computer saves them money. That is why many retail companies are now using chatbots…
Presentation hints to help participants who don’t have perfect vision
Following a few minor best practices drastically improves the experience not only for people with vision loss but also those who are neurodiverse. I’ve worn eyeglasses since I was 12. A 9-inch growth spurt in twelve months left me with…
Naomi Osaka cancels the French Open
Why her actions are so important to people with mental health issues and disabilities Naomi Osaka: was the 2nd seed in the French Open is ranked the #2 female tennis player in the world is a 4-time grand slam winner…
Why I wrote “Giving a Damn About Accessibility” and why you should read it
I wrote the accessibility book I needed 17 years ago when I made my career shift to focus on disability and accessibility. In 2004, I was struggling with a miserable career. I finished law school in 1997. I spent a…
