How a non-accessibility case could influence future accessibility litigation At its core (if you believe plaintiff Hertz) this lawsuit filed in New York federal court (SDNY) is about regular run-of-the-mill crappy software development, bad project management, broken promises, and a complete failure…
Stop doing “Walk Throughs” and Start doing “Roll Throughs”
Using a “growth mindset” to understand the point of view of someone with a disability may help you identify issues before there are complaints. There are two types of mindsets according to Dr. Carol Dweck. The first is a fixed…
Make People with Disabilities Part of your Accessibility Testing Program
Do you have an optimal accessibility testing program abilities mix? Let’s say you need surgery. You go to a surgeon in your insurance network. “Sure I can do this surgery,” the surgeon says. “How many times have you done this…
You think there are no people with disabilities in IT? Think again.
Stack Overflow Survey of 90,000 participants shows a significant number of global developers self-identifying with disabilities When you think you are the the only person in a particular situation, it is always hard. The lack of representation is difficult in…
Businesses — Why using Wix and GoDaddy Increases your Lawsuit Risk
Wait, I can get sued for using Wix and GoDaddy?? What the Actual Heck?!?! Why yes. Yes, you can. In a heart beat. Here is a little background on how this story came into being. I’ve recently spent an absolutely mind…
Accessibility Checklists — Just say No
I am a Accessibility Manager with 15 years of experience. No more general A11Y Checklists, PLEASE !!! There are so many articles touting themselves as general “accessibility checklists” that I’ve literally lost track. Even respected organizations like W3Cand WebAIM have published them. WCAG 2.1…
The “perilous pitfalls” of Accessibility Maturity
Several people pointed me to an article titled “How to Avoid the 24 Perilous Pitfalls of UX Maturity” from Human Factors International. There are a lot of parallels between this article and accessibility maturity with a few deviations. This article is…
Accessible New Years’ Resolutions — Touch Target Size
As previously promised, I am going to to a deep dive every month on implementing features associated with the new WCAG 2.1 AA guidelines. Last month’s discussion was on the deadline for implementing the new guidelines. This month’s deep dive is…
The accessibility issue more people with disabilities should think about
Accessible Cryptocurrency and Blockchain The problem people with disabilities have with currency is as old as currency itself. People with disabilities live in a world where: Coins are heavy, easy to drop, and hard to pick up. In the US…
How to Stop People from Filing Repeat ADA Lawsuits
I have a confession to make. I am a “serial filer” Last year, the US Department of Education’s Office for Civil Rights (OCR) announced a change to its case-processing manual which encouraged investigators to dismiss complaints without investigation if multiple complaints had come from the…