Blurred background in black and white with people in an IT center, foreground is an icon of a building with the words “Credit Union” in white underneath

This Week in Accessibility: Griffin v. Dept. of Labor Credit Union

Another rare defendant’s victory, but really not substantially different than Diaz v. Kroger Serial plaintiffs in digital accessibility lawsuits tend to choose a subsection of potential defendants, then sue as many of them as they can. These are frequently referred to as…
Golden three-dimensional human cartoon figure blowing into an oversized whistle attached to a neckloop while standing on a gavel pad with a gavel behind it.

This Week in Accessibility: People with Disabilities as Whistleblowers

Can people with disabilities sue as whistleblowers when government contractors fail to deliver accessible goods and services? The short answer appears to be yes. The phases of accessibility lawsuits as I see them: Phase 1: PwDs suing website owners (2006-current)…
Hand with car key hanging from index finger, green calculator with yellow toy car on it

This Week in Accessibility: Hertz v. Accenture

How a non-accessibility case could influence future accessibility litigation At its core (if you believe plaintiff Hertz) this lawsuit filed in New York federal court (SDNY) is about regular run-of-the-mill crappy software development, bad project management, broken promises, and a complete failure…
Video window displaying beige cartoon female cartoon and automatically-generated caption “amber online like in real life you’re on the hook” which makes no sense whatsoever as either an English sentence or an explanation for the graphic or what they graphic is supposed to be saying

This Week in Accessibility: The latest in the multi-year Harvard/MIT closed captioning saga

In case you forgot what was going on (it’s been a while) here is the procedural history so far: 2015 — NAD files lawsuit for Harvard’s failure to provide close captioning 2016 — Court denied Harvard’s motion to stay / dismiss based on jurisdiction 2016 — NAD…