“Embrace this time of change !” the marketing email gushed. Uh, no, I said. And then I unsubscribed. My friend Debbie Levitt wrote an article about COVID-19 spam. I’ve only known Debbie for a few months, but our views on accessibility are identical…
What great accessibility managers want from their leadership
Want to be a great leader to an accessibility team either directly or cross-functionally? Here are some specific, actionable ways you can help Accessibility managers are frequently perceived as contentious trouble makers Accessibility, by its very nature, creates friction, and…
Handling accessibility demand letters
Four things you should never EVER do, and four things definitely TO do This must be “demand letter” season. Maybe because all the lawyers are working from home due to COVID-19 with courthouses being closed ? I’ve had multiple people…
Constructing an accessibility elevator pitch
Everyone in accessibility needs an accessibility elevator pitch Accessibility elevator pitches are essential for two reasons: Introducing yourself and explaining what you do. Immediate, pre-programmed come-backs to people who express disinterest in accessibility. What is an accessibility elevator pitch? An…
Starting an Accessibility Consultancy
You may want to do this because it makes business sense for you, Or you may NEED to do this because of AB5 Nothing I write should EVER be construed as legal advice. But here are the steps I am…
Answering the question “Are you accessible?”
Hint: Surprise ! The correct answer to “are you accessible” is never, ever supposed to be simply “yes” I despise the Museum of Ice Cream. Don’t get me wrong, I *love* ice cream. Anything with chocolate in it, for the win.…
I am an accessibility badass
You can be one too An email request came in, ending with: Please sign the letter with all those letters after your name. You know, BSc JD MBA CPACC BADASS After I stopped laughing, I realized that the requester paid…
How business FOMO is the enemy of good accessibility
Fear Of Missing Out is very present in the business world, not just personal social media. And it is very bad for PwDs and accessibility FOMO is defined as: Pervasive apprehension that an exciting or interesting event may currently be…
Cost per hour for Accessibility Testing Like all things tech, it widely varies based on location and levels of certification
Although I am usually not afraid of confrontation, this is an article that I have avoided writing about for a while. No matter what I write below, I’m going to piss someone off. Spending the last two months in a…
Federal accessibility laws don’t matter — California’s accessibility laws do
Ignoring California standards like the CCPA and Unruh Act will cause significant risk even for organizations based outside of the state. Federal laws are a minimum standard that must be followed by every entity they apply to in every US…